Safe Gaming Commitment

Play responsibly,
enjoy safely at dp111

dp111 believes gaming should always be fun. Our responsible gaming tools and guidelines help you play in an informed and controlled way.

For players aged 21 and above only
What is responsible gaming?

Responsible gaming means treating gaming as a form of entertainment — not as a source of income or a solution to problems. At dp111, we want every player to enjoy gaming in an informed, within-limits, and enjoyable way.

Gaming can be an exciting experience, but it is important to stay aware so it never has a negative impact on your life. Setting your budget, establishing time limits, and knowing when to take a break — these are the foundations of responsible gaming.

dp111 places the mental and financial wellbeing of every user as its top priority. That is why we provide multiple self-help tools and 24/7 support, so you can make the right decisions in any situation.

Principles of responsible gaming

  • Treat gaming as entertainment, not a livelihood
  • Set a budget and time limit before each session
  • Do not place bigger bets trying to recover losses
  • Avoid gaming when drinking or under emotional stress
  • Take regular breaks and spend time with family
  • If something feels wrong, contact dp111 support right away
Our protection tools

dp111 provides several effective tools to keep your gaming experience safe. They are easy to use directly from your account.

Deposit Limit

Set daily, weekly, or monthly deposit limits. A limit you set takes effect immediately, and a waiting period applies if you want to increase it. The minimum deposit at dp111 is just ৳100.

Time-Out Break

If you feel you need a rest, activate a time-out for anywhere from 24 hours to 6 weeks. During this period, you will not be able to log in to your account or place bets.

Self-Exclusion

If you feel gaming is getting out of control, you can activate long-term self-exclusion. While it is active, you will not be able to reopen your account yourself.

Session Timer

Set your own time limit for each gaming session. When the set time is up, dp111 will automatically send you a reminder so you can take a break.

Loss Limit

Play is automatically stopped once you have lost a set amount. Setting this limit significantly reduces the risk of further financial loss.

Reality Check

At set intervals, a pop-up will show you how long you have been playing and how much money has been wagered. This keeps you connected to the real picture.

Signs of problem gaming

When gaming goes beyond entertainment and becomes a problem, certain clear signs appear. If any of the following apply to you or someone you know, do not delay in contacting dp111 support.

Acknowledging a problem and asking for help — that is the bravest step you can take. dp111 is always here for you.

  • Repeatedly increasing bets in hopes of recovering losses
  • Hiding your gaming habits from family and friends
  • Cutting back on rent, food, or other essential expenses to fund gaming
  • Feeling restless, irritable, or moody when not playing
  • Neglecting work, studies, or family responsibilities
  • Repeatedly trying to stop but being unable to
  • Continuing to play by taking on debt or draining savings
How to activate the tools?

Using the responsible gaming tools at dp111 is very straightforward. Follow the steps below.

01

Log in to your account

Log in to your account at dp111 and go to "Account Settings" or the "Security" section from the top menu.

02

Open the Responsible Gaming menu

Find the "Responsible Gaming" option. All protection tools are available there in one place.

03

Choose the tool you need

Deposit limit, session timer, loss limit, or time-out — select whichever you need and set the value.

04

Confirm

Save the setting. Some limits (such as increasing a deposit limit) take time to come into effect — lowering a limit is immediate.

05

Get support if you need it

If you have difficulty setting things up yourself, or want self-exclusion, contact dp111 live chat or [email protected].

06

Review regularly

Once a month, review your gaming history and limits and update them as needed.

dp111's commitment

dp111 is always committed to creating a safe gaming environment. Some of our key pledges are listed below.

Age Verification

dp111 strictly verifies the 21+ age requirement. Underage players are not permitted to open an account or play.

Data Protection

Your personal and financial information is kept fully secure using SSL encryption.

Trained Support

Our support team is trained in responsible gaming and is always ready to assist in Bengali.

Fair Play

All games at dp111 follow fair play principles. Outcomes are completely random and free from manipulation.

Protection of Minors

dp111 is for players aged 21 and above only. If you have children or teenagers at home, please use parental control software on your device.

Never share your account password. Do not leave your device unattended while logged in. If an underage account is identified, dp111 will close it immediately.

Keep your family safe

Preventing minors from accessing online gaming platforms is also the responsibility of parents and guardians. Here are some practical steps you can take:

  • Use a strong password and keep it private
  • Enable family filters on your browser
  • Monitor your child's internet usage
  • Have an open conversation with your family about gaming
Need help?

If you have any concerns about gaming, dp111's support team is here for you — 24 hours a day, 7 days a week.

Contact the dp111 support team

If you feel gaming is becoming a problem for you, speak with us without delay. Our support team can assist in both Bengali and English.

Live Chat Use the site's live chat for immediate 24/7 assistance
Email Support [email protected] — send any question or request related to responsible gaming
Language Support Assistance is available in both Bengali and English
Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming.

After logging into your account, go to the Settings menu and find the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. The minimum deposit at dp111 is ৳100.

Yes. When you activate self-exclusion, if there is any balance in your account, you will be given the opportunity to withdraw it. For more details, contact [email protected] or speak with us via live chat.

A time-out is a temporary break — usually from 24 hours to 6 weeks, after which the account returns to normal. Self-exclusion is a long-term decision — the account cannot be reopened before the specified period ends. If the problem feels serious, self-exclusion is the right choice.

dp111 is only for players aged 21 and above. Age is verified at the time of account registration. If an underage account is identified, it is closed immediately.

First, contact dp111's live chat or reach us at [email protected] — our support team will help you activate self-exclusion or other tools. You should also talk to a trusted family member or friend, and seek professional counselling if needed.

Yes. You can view your full activity from the "Transaction History" or "Gaming History" section of your account. Reviewing this regularly is an important part of responsible gaming.

Play with enjoyment, stay within your limits

Enjoy dp111's wide game collection — responsibly. Check the FAQ to learn more or speak directly with support.