dp111's Privacy Policy

General Overview

This Privacy Policy ("Policy") describes the practices of dp111 ("we", "our") regarding the collection, processing, storage, and disclosure of personal information of users ("you", "your") of the dp111 platform and its associated services ("Services"). This Policy is an integral part of dp111's Terms and Conditions.

By using the dp111 website or registering for the Services, you consent to the terms described in this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our Services.

Information You Provide Directly

When you create an account on dp111, use the Services, or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport number (when identity verification is required)
• Financial information, such as bKash, Nagad, Rocket, or Upay mobile numbers — solely for the purpose of processing transactions
• Any additional information you provide yourself, such as messages sent to customer support

Automatically Collected Information

The following information may be collected automatically when you use our platform:

• IP address and device identification information
• Browser type, operating system, and language settings
• Page browsing history, click data, and time spent on the platform
• Information collected through cookies and similar tracking technologies
• Connection time, date, and referrer URL

Primary Purposes

dp111 uses your personal information for the following purposes:

• To create and manage your account
• To verify your identity and age (Services are provided only to those aged 21 or above)
• To process deposit and withdrawal transactions
• To provide bonuses and promotional offers
• To assist you through customer support
• To prevent fraud and ensure security
• To fulfill legal obligations
• To improve the platform and conduct analytics

Use for Communication

With your permission, dp111 may contact you regarding the following:

• Important account-related notifications and updates
• Transaction confirmations and receipts
• Security alerts
• Promotional offers and bonus information (only with your consent)

What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser or on your device. dp111 uses various types of cookies that help us improve the quality of our Services and make your user experience smoother.

Types of Cookies

• Essential cookies: Required to maintain login sessions, handle security-related functions, and support the basic functionality of the site.
• Functional cookies: Used to remember your preferences and personalize your experience.
• Analytics cookies: Used to understand platform usage statistics and improve the quality of the Services.

Cookie Controls

You can disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some dp111 Services to not function properly.

Sharing Information with Third Parties

dp111 does not sell or rent your personal information to third parties. However, we may share information on a limited basis in the following circumstances:

• Payment processors: Authorized mobile financial service providers such as bKash, Nagad, Rocket, and Upay receive only the information necessary to process transactions.
• Technology partners: Organizations that assist with site operations and security maintenance, who are bound by strict confidentiality agreements.
• Legal obligations: When required to comply with a legal order from a court or competent authority.
• Fraud prevention: At the request of relevant authorities in connection with an investigation into suspicious activity.

Business Restructuring

In the event of a merger, acquisition, or asset transfer, your personal information may be transferred to the new entity. We will notify you in a timely manner if any such change occurs.

Security Measures

dp111 uses industry-standard security technologies to protect your information:

• SSL (Secure Sockets Layer) encryption — all data transfers are conducted over encrypted channels
• Two-factor authentication
• Unauthorized access detection systems
• Regular security audits and testing
• Strict access controls — only authorized personnel can access sensitive information

Data Retention Period

dp111 retains your personal information for as long as it is necessary or for the period required by law. Specifically:

• For active accounts: the entire duration the account remains active
• For inactive accounts: for a defined period from the date of the last activity
• Financial transaction records: for the period determined by legal requirements
• Even after an account is closed, some information may be retained for a limited period for fraud prevention and legal compliance purposes

Access to and Correction of Information

You may request a copy of your personal information stored with dp111 at any time. We will try to respond to your request within a reasonable time. You may also:

• Request correction of any inaccuracies in your stored information
• Opt out of promotional communications
• Request deletion of your account, though some information may need to be retained due to legal obligations
• Withdraw your consent to data processing (this will not affect processing that has already taken place)

Protection of Minors' Information

dp111 is intended only for individuals aged 21 or above. We do not knowingly collect personal information from any minor. If we are informed that a minor's information has been collected inadvertently, we will immediately delete that information and close the associated account.

Cross-Border Data Transfers

dp111 provides services internationally, so your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that:

• Data is transferred in accordance with international data protection standards
• The receiving party maintains appropriate security measures
• Necessary contractual safeguards are in place to protect the data

Notice Regarding External Services

The dp111 platform may use technology from third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI to operate games. These providers follow their own privacy policies. dp111 is not responsible for their data practices.

For payment processing, the individual privacy policies of bKash, Nagad, Rocket, and Upay may apply. We recommend that you review their respective privacy policies before using these services.

Updating the Privacy Policy

dp111 reserves the right to update this Privacy Policy from time to time as needed. If any significant changes are made, we will publish the updated version on this page and will try to notify registered users by email or platform notification.

Continued use of dp111 after an update will be considered as your acceptance of the revised Policy. We therefore recommend that you review this page regularly.

Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through any of the following channels: